Delivery & Returns
Due to the extreme heatwave in the UK, delivery in some areas is taking longer as couriers are restricting their employees' hours for safety reasons. We are watching this closely and will do our best to continue to meet next-day delivery demand.
FREE DELIVERY - We offer FREE delivery for all orders over £135!*
*Available to addresses in mainland UK, with some postcode exceptions - see below
*In the event of stock issues, we will contact you as soon as possible to discuss arrangements
PLEASE NOTE - due to new legislation, we are not currently able to take international orders.
Full Delivery Options*
|UP TO TWO BOTTLES (max 2kg)|
|Orders < £135||£5.95 - ROYAL MAIL (Delivery in 2 working days)||On orders placed before 2 pm|
|Orders < £135||£6.95 - Next Working Day delivery||On orders placed before 2 pm|
|Orders > £135||FREE! ROYAL MAIL (Delivery in 2 working days)||On orders placed before 2 pm|
|MORE THAN 2 BOTTLES - COURIER DELIVERY|
|Orders < £135||£7.95 - Next Working Day delivery||On orders placed before 2 pm|
Orders > £135
|FREE! Next Working Day delivery||On orders placed before 2 pm|
|Saturday Delivery < £135||£7.95||On orders placed before 2 pm Friday|
|Saturday Delivery > £135||FREE!||On orders placed before 2 pm Friday|
About Your Delivery
Delivery times are Monday to Friday, 9.00am to 5.00pm, with exception of national holidays.
Most of our customers give us instructions to leave the wine in a safe place as this is by far the easiest way to ensure you get your wine on time. If it gets stolen, we will replace it free of charge. If you prefer to have the wine delivered to you in person, we will of course do so. If you are not there the driver will leave a card for you to arrange a more convenient delivery time.
Due to new Brexit legislation, we are not currently taking orders for international deliveries. We hope to review this decision at some point in the future, when the legislation and paperwork is better understood and there is more visibility on delivery charges.
Please note that we are unable to deliver to the Channel Islands; including Guernsey and Jersey
Delivery to the following postcodes is £17.95, on a 2-5 day service. FOR ORDERS OVER £135 delivery is £10:
Delivery to NORTHERN IRELAND is £16.95, on a 2-5 day service. FOR ORDERS OVER £135 delivery is £9
You may cancel your order for any reason as long as the order has not yet been dispatched or is within 7 working days from the day after the date you receive your wine, provided all of the bottles are unopened and intact and returned to us in good condition.
In order to cancel your order you must call us on 01295 672290, notify us by email on email@example.com or in writing to Slurp.co.uk, 2 Riverside, Tramway Road, Banbury, OX16 5TU.
We shall reimburse the price of the wine within 30 days from the date you notify us of the cancellation.
If some or all of the bottles of wine in a case are broken or spoiled when they are delivered you should notify us as soon as possible. You may choose either to return the whole case or just the affected bottles for a refund.
You must notify us of all wines which are due to be returned for any of the reasons above within 90 days from delivery of the wine. You can call us on 01295 672290, notify us by email on firstname.lastname@example.org or in writing to Slurp.co.uk, 2 Riverside, Tramway Road, Banbury, OX16 5TU.
Nothing in these Terms and Conditions will reduce your statutory rights relating to faulty or misdescribed goods. Further information about your rights is available from your Local Authority Trading Standards Department or Citizen's Advice Bureau.